About Us

Customer Service

Customer Service Representative

At Spring Grove we put great emphasis on excellence through customer Service. We recognise that our customers expect a consistent and seamless service which delivers value for money

 

Why choose Spring Grove?

  • Consistent Customer service excellence
  • The number one rental supplier
  • Over 100 years Experience
  • ISO 9001:2000 accreditation
  • High quality products
  • Extensive product range
  • Nationwide coverage
  • Latest technology
  • State of the Art production facilities

Our Promise

We will manage the implementation of the services right from the time of agreement through to the successful completion of the installation at your site.

This Process Includes

  • Agreeing with you a schedule for the setting up of the service at your site
  • Visiting your sites to introduce our service personel and discuss requirements and local issues
  • To liaise with your site to ensure a seamless transition from any current arrangements
  • We will keep you informed throughout the process and provide regular updates
  • We will discuss any issues that arise from our surveys
  • Once installation is complete our range of after sales services will commence